Crowne Plaza Ventura Beach by IHG

Tiffany Knight-Rodriguez 2 weeks ago

We stayed here for three nights for our wedding weekend, and unfortunately, the experience was extremely disappointing. From check-in, there were issues. We received no assistance unloading our wedding belongings, and the bell cart was so unstable that items, including my wedding gown, were sliding off. Our daughter was supposed to use the pullout sofa, only for us to discover a note inside saying it was broken and not to use it. On my wedding day, the bedroom AC stopped working. After waiting nearly two hours for maintenance, we then discovered the toilet wouldn’t flush and the shower was overflowing. While I was showering, dressing, and getting ready with my bridesmaids and family, maintenance workers and a plumber were coming in and out with large equipment, including a replacement AC unit and plumbing equipment. My wedding gown was hanging in the room, women were in robes and undergarments, and what should have been a special morning became complete chaos with very little privacy. What bothered me most, however, was how supervisor Lydia handled my concerns at checkout. Instead of showing empathy, she appeared irritated and dismissive, even seeming to roll her eyes when I sho

Natalia Szymczak 2 months ago

This hotel is amazing for the cost. The location and service are everything you could hope for. The rooms are, honestly, okay. Upon checking in, we were given a dirty room, but it was immediately corrected. The rooms are fairly basic and clean, but nothing special except for the balcony and view! The on-site restaurant Moofish Café is good. There is a restaurant right across the walkway to the beach, Aloha Steakhouse, that has an amazing happy hour. Parking is in a garage or valet and paid.

Michelle Pacheco 3 months ago

⭐️⭐️⭐️⭐️⭐️ We had such a wonderful stay at Crowne Plaza Ventura Beach! From the moment we arrived, everything was smooth and welcoming. There was no wait at check-in, and the process only took a few minutes. I originally requested two beds with a view. Unfortunately, only a king room with a beautiful ocean view was available, but the staff quickly accommodated us with a rollaway bed. While I wasn’t thrilled about the bed situation at first, the hotel went above and beyond by complimentarying our entire breakfast at Moon Fish Café which was AMAZING! The kids loved breakfast, and I enjoyed a delicious omelette. The room itself was extremely clean, organized, and comfortable with breathtaking ocean views. I loved sitting on the patio watching people stroll down the strip and surfers out in the ocean. Being able to relax by the beach and enjoy such a beautiful day made the trip so special. Thank you again to the staff for the hospitality and customer service. We will definitely be back